Click column header to sort
What We Are Looking For:
- Outgoing, personable candidates. You must truly love people to work here.
- Team members to work one of three shifts – we have opportunities around the clock!
- Previous retail/customer service experience.
- Call Center and/or financial institution experience is a plus.
- Strong computer skills. You’ll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high quality experience for our members. They deserve the best!
- Education. You’ll have to be able to learn our processes, products, and services quickly and thoroughly. That’s what we’re here for, after all! You’ll need a high school...
- High school graduate or equivalent. Associate’s degree in a related field is preferred
- Three to five years of collection or related experience; understanding or experience with financial institution products and services preferred.
- Must have exceptional customer service skills and interviewing skills including the ability to assess customer needs, meet the quality of standards of Michigan First, and provide member satisfaction. Uses a wide range of communication skills to deal effectively with members and team members. Listens and responds effectively when dealing with challenging situations; dealing with requests for assistance; and responding to questions or concerns. Is able to clarify member concerns and respond as...
- High school diploma or general education degree (GED).
- 6-12 months of related experience and/or training; or equivalent combination of education and experience.
- Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations.
- Ability to operate standard office technology, equipment and tools.
- Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions.
- Ability to stand during all periods of time spent at the teller window.
- Has sound interpersonal skills and is cooperative and positive.
- May occasionally be required to lift and/or move up to 50...
- Education. Must have an associate’s degree or two years of equivalent leadership experience with a bank or credit union.
- Financial institution background. Thorough knowledge of lending processes and experience with financial institution products and services is a must.
- Outgoing, personable candidates. You must truly love people to work here. We’re looking for exceptional conversationalists who demonstrate the ability to engage strangers in conversation about our services, and adhere to our member service standards each day.
- Critical thinking skills. We’re looking for someone with creative and innovative problem...
What We’re Looking For:
- Outgoing, personable candidates. You must truly love people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role in the past? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
What We’re Looking For:
- Outgoing, personable candidates. You must truly love talking to people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
- A flexible schedule. Our in-store...
KNOWLEDGE, SKILLS & ABILITIES:
- Must be able to build effective working relationships and garner the trust and respect of the software development team and the greater organization as a highly capable team member and servant leader.
- Must possess and retain a high degree of situational effectiveness and provide a calming and constructive presence across the full spectrum of operating conditions and circumstances from ordinary to extreme.
- Must be a proactive systems thinker who can identify opportunities for improvements that will prevent problems from becoming issues.
- Must possess demonstrable hands-on proficiency with respect to Temenos Akcelerant.
- Must have excellent communication skills (oral and...
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Performs functions in an accurate and timely manner.
- Maintains professional appearance and attitude.
- Utilizes interpersonal skills effectively in a team environment.
- Must take a minimum of 12 loan applications per day. Maximum time on phone with members is 18 minutes. Cross-selling and competitor...
QUALIFICATIONS/REQUIREMENTS:
- A minimum of five years of call center management or branch experience, preferably in a 24/7 environment
- Must be available to respond to all critical issues on a 24/7 basis; this position requires candidates to have a 24/7 mindset
- Ability to be analytical and comprehend a wide range of reports, data and communication
- Experience in reviewing, identify, and mitigating fraud through all digital channels. Including; check reviews and online banking compromises.
- Ability to multi-task, and effectively prioritize critical tasks, in a fast-paced environment
- Ability to write correspondence in...
What We’re Looking For:
- Outgoing, personable candidates. You must truly love talking to people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
- A flexible schedule. Our in-store...
- High school diploma or general education degree (GED); Associate’s Degree in business or related field is preferred.
- 3+ years of experience working in a professional environment. Experience working in a retail or financial services environment and knowledge of financial services and products.
- 3+ years of strong sales-oriented experience, preferably in a financial institution or related field.
- Has real world financial experience – either personally or professionally.
- Understands the differences in products and services offered by other financial institutions to those offered by the Credit Union.
- Has ability to read, write and comprehend simple business correspondence and effectively present information in one on one and small...
- Education. Must have an associate’s degree or two years of equivalent leadership experience with a bank or credit union.
- Financial institution background. Thorough knowledge of lending processes and experience with financial institution products and services is a must.
- Outgoing, personable candidates. You must truly love people to work here. We’re looking for exceptional conversationalists who demonstrate the ability to engage strangers in conversation about our services, and adhere to our member service standards each day.
- Critical thinking skills. We’re looking for someone with creative and innovative problem...
What We’re Looking For:
- Outgoing, personable candidates. You must truly love talking to people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
- A flexible schedule. Our in-store...
- High school diploma or general education degree (GED); Associate’s Degree in business or related field is preferred.
- 3+ years of experience working in a professional environment. Experience working in a retail or financial services environment and knowledge of financial services and products.
- 3+ years of strong sales-oriented experience, preferably in a financial institution or related field.
- Has real world financial experience – either personally or professionally.
- Understands the differences in products and services offered by other financial institutions to those offered by the Credit Union.
- Has ability to read, write and comprehend simple business correspondence and effectively present information in one on one and small...
What We’re Looking For:
- Outgoing, personable candidates. You must truly love talking to people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
- A flexible schedule. Our in-store...
What We’re Looking For:
- Outgoing, personable candidates. You must truly love people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role in the past? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
- Education. Must have an associate’s degree or two years of equivalent leadership experience with a bank or credit union.
- Financial institution background. Thorough knowledge of lending processes and experience with financial institution products and services is a must.
- Outgoing, personable candidates. You must truly love people to work here. We’re looking for exceptional conversationalists who demonstrate the ability to engage strangers in conversation about our services, and adhere to our member service standards each day.
- Critical thinking skills. We’re looking for someone with creative and innovative problem...
What We’re Looking For:
- Outgoing, personable candidates. You must truly love people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role in the past? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
What We’re Looking For:
- Outgoing, personable candidates. You must truly love people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role in the past? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
- High school diploma or general education degree (GED); Associate’s Degree in business or related field is preferred.
- 3+ years of experience working in a professional environment. Experience working in a retail or financial services environment and knowledge of financial services and products.
- 3+ years of strong sales-oriented experience, preferably in a financial institution or related field.
- Has real world financial experience – either personally or professionally.
- Understands the differences in products and services offered by other financial institutions to those offered by the Credit Union.
- Has ability to read, write and comprehend simple business correspondence and effectively present information in one on one and small...