Michigan First

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Search Results Page 1 of 4

Location : Location US-MI-Detroit
What We’re Looking For: - Outgoing, personable candidates. You must truly love people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role in the past? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
Job ID
2022-2210
Category
Branch Operations
Type
Regular Full-Time
Location : Address
5057 Woodward Ave
Location : City
Detroit
Location : Postal Code
48202
Location : Location US-MI-Grand Rapids
- High school diploma or general education degree (GED); Associate’s Degree in business or related field is preferred. - 3+ years of experience working in a professional environment. Experience working in a retail or financial services environment and knowledge of financial services and products. - 3+ years of strong sales-oriented experience, preferably in a financial institution or related field. - Has real world financial experience – either personally or professionally. - Understands the differences in products and services offered by other financial institutions to those offered by the Credit Union. - Has ability to read, write and comprehend simple business correspondence and effectively present information in one on one and small group situations. - Has ability to operate standard office technology, equipment and tools. - May occasionally be required to lift and/or move up to 50 pounds. - Must truly enjoy and like people. The ability to positively engage quickly and maintain that engagement throughout the entire transaction process is critical. - Can balance empathy and logic in working with Credit Union members to help them reach their intended goals. - Must have very strong interpersonal skills and exude a positive attitude at all times. - Must maintain a professional appearance and demeanor at all times. Must be the subject matter expert (SME) in the Teller role for others to model behaviors, skills, and tasks from.
Job ID
2022-2208
Category
Branch Operations
Type
Regular Full-Time
Location : Address
1815 Breton Rd. SE
Location : City
Grand Rapids
Location : Postal Code
49506
Location : Location US-MI-Grand Rapids
- High school diploma or general education degree (GED); Associate’s Degree in business or related field is preferred. - 3+ years of experience working in a professional environment. Experience working in a retail or financial services environment and knowledge of financial services and products. - 3+ years of strong sales-oriented experience, preferably in a financial institution or related field. - Has real world financial experience – either personally or professionally. - Understands the differences in products and services offered by other financial institutions to those offered by the Credit Union. - Has ability to read, write and comprehend simple business correspondence and effectively present information in one on one and small group situations. - Has ability to operate standard office technology, equipment and tools. - May occasionally be required to lift and/or move up to 50 pounds. - Must truly enjoy and like people. The ability to positively engage quickly and maintain that engagement throughout the entire transaction process is critical. - Can balance empathy and logic in working with Credit Union members to help them reach their intended goals. - Must have very strong interpersonal skills and exude a positive attitude at all times. - Must maintain a professional appearance and demeanor at all times. Must be the subject matter expert (SME) in the Teller role for others to model behaviors, skills, and tasks from.
Job ID
2022-2207
Category
Branch Operations
Type
Regular Full-Time
Location : Address
50 Louis St. NW
Location : City
Grand Rapids
Location : Postal Code
49503
Location : Location US-MI-Grand Rapids
- Must truly enjoy and like people. The ability to positively engage quickly and maintain that engagement throughout the entire transaction process is critical. - Ability to balance empathy and logic in working with credit union members to help them reach their intended goals. - High school diploma or general education degree (GED); Associate’s Degree in business or related field is preferred. - 3+ years of experience working in a professional environment.  Experience working in a retail or financial environment and knowledge of financial services and products. - Prior experience in a relationship banker or personal banker role is prefered. - 3+ years of strong service-oriented experience, preferably in a financial institution or related field. - Ability to provide examples of real world financial experience – either personally or professionally. - Ability to read, write and comprehend business communications and effectively present information in one‑on‑one and small group situations. - Ability to operate standard office technology, equipment and tools. - Ability to learn and understand the differences in products and services offered by other financial institutions to those offered by the credit union. - Must have very strong interpersonal skills and possess the ability to exude a positive attitude at all times.   - Must maintain a professional appearance and demeanor at all times. - May occasionally be required to stand for an extended period of time.
Job ID
2022-2206
Category
Branch Operations
Type
Regular Full-Time
Location : Address
50 Louis St. NW
Location : City
Grand Rapids
Location : Postal Code
49503
Location : Location US-MI-Okemos
- High school diploma, BA degree in Finance, Accounting or Economics preferred. - Previous experience in financial software or sales is a plus. - Passion, great communication skills, self-motivation, positive and competitive attitude. - Detailed orientated. - Ability to effectively present information in one-on-one and small group situations. - Ability to operate standard office equipment, including proficiency with financial calculations and operational software desired. - Must have more skills than just telemarketing experience. Organic lead generation and Social Media efficiency is essential to loan originators’ long term prosperity.    
Job ID
2022-2205
Category
Mortgage
Type
Regular Full-Time
Location : Address
3544 Meridian Crossing Drive, Suite 140
Location : City
Okemos
Location : Postal Code
48864
Location : Location US-MI-Lathrup Village
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must fully understand credit union products and services and be able to assist members to use these products and services. Cooperative and positive attitude toward members and team members.  Professional appearance and demeanor. - High school diploma or general education degree (GED). - Thorough knowledge of credit union's computer system for performing basic input/output tasks. - Ability to operate computer system including input, output, and inquiry to member accounts and other account information required in the member service function. - Ability to operate standard office equipment and tools, such as personal computer, postage machine, fax machine, telephones, photocopier, typewriter. - Familiar with the differences in a basic number of products and services offered by other financial institutions to those offered by the credit union.
Job ID
2022-2204
Category
Branch Support
Type
Regular Full-Time
Location : Address
27000 Evergreen
Location : City
Lathrup Village
Location : Postal Code
48076
Location : Location US-MI-Eastpointe
- High school diploma or general education degree (GED). - 6-12 months of related experience and/or training; or equivalent combination of education and experience. - Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations. - Ability to operate standard office technology, equipment and tools. - Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions. - Ability to stand during all periods of time spent at the teller window. - Has sound interpersonal skills and is cooperative and positive. - May occasionally be required to lift and/or move up to 50 pounds.
Job ID
2022-2203
Category
Branch Operations
Type
Regular Full-Time
Location : Address
21650 Gratiot
Location : City
Eastpointe
Location : Postal Code
48021
Location : Location US-MI-Lathrup Village
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Accredited ACH Professional (AAP) preferred. If not, must be willing to become accredited - Associate’s or Bachelor’s degree in Accounting or Finance preferred - One to three years of related experience and/or training; or equivalent combination of education and experience - Ability to maintain confidentiality - Ability to read and comprehend instructions, correspondence, and memos  - Ability to multi-task, work in a fast paced, changing environment and maintain a commitment to accuracy and timeliness - Ability to write correspondence  - Ability to effectively present information in one‑on‑one and small group situations to members, team leader, and other team members of the organization - Ability to operate a personal computer and other standard office equipment such as fax machine, photocopier, ten key, telephone, and laser printer.  Microsoft application knowledge, including Excel and Word is required  - Ability to operate in a team environment to accomplish shared goals - Ability to effectively manage time as related to tasks - Excellent mathematical skills, accuracy, and basic knowledge of bookkeeping for use in maintaining accounting records is required  - Must possess above average interpersonal skills to represent the Credit Union in a positive and courteous manner when dealing with members and all levels of team members  - Strong listening skills to effectively determine member needs and resolve member and team member problems - Strong attention to detail
Job ID
2022-2202
Category
Accounting
Type
Regular Full-Time
Location : Address
27000 Evergreen
Location : City
Lathrup Village
Location : Postal Code
48076
Location : Location US-MI-Grand Rapids
- High school diploma, BA degree in Finance, Accounting or Economics preferred. - Previous experience in financial software or sales is a plus. - Passion, great communication skills, self-motivation, positive and competitive attitude. - Detailed orientated. - Ability to effectively present information in one-on-one and small group situations. - Ability to operate standard office equipment, including proficiency with financial calculations and operational software desired. - Must have more skills than just telemarketing experience. Organic lead generation and Social Media efficiency is essential to loan originators’ long term prosperity.    
Job ID
2022-2201
Category
Mortgage
Type
Regular Full-Time
Location : Address
1815 Breton Rd. SE
Location : City
Grand Rapids
Location : Postal Code
49506
Location : Location US-MI-Lathrup Village
What We Are Looking For: - Outgoing, personable candidates. You must truly love people to work here. - Team members to work one of three shifts – we have opportunities around the clock! - Previous retail/customer service experience. - Call Center and/or financial institution experience is a plus. - Strong computer skills. You’ll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high quality experience for our members. They deserve the best! - Education. You’ll have to be able to learn our processes, products, and services quickly and thoroughly. That’s what we’re here for, after all! You’ll need a high school diploma/GED. An Associate’s degree in business or a related field is a plus!
Job ID
2022-2200
Category
365 Live Call Center
Type
Regular Full-Time
Location : Address
27000 Evergreen
Location : City
Lathrup Village
Location : Postal Code
48076
Location : Location US-MI-Lathrup Village
- High school graduate or equivalent.  Associate’s degree in a related field is preferred - Three to five years of collection or related experience; understanding or experience with   financial institution products and services preferred. - Must have exceptional customer service skills and interviewing skills including the ability to assess customer needs, meet the quality of standards of Michigan First, and provide member satisfaction.  Uses a wide range of communication skills to deal effectively with members and team members.  Listens and responds effectively when dealing with challenging situations; dealing with requests for assistance; and responding to questions or concerns.  Is able to clarify member concerns and respond as needed. - Maintains a collection program and related processes that result in a charged‑off loan ratio, delinquency ratio, and an error-free exception standard on all delinquent accounts that are in keeping with credit union standards and requirements. - Ability to complete detailed and informative notes on interactions/ discussions with member. Notes are well constructed with a logical flow.  Communication is grammatically sound with no abbreviations or jargon.  Is able to read and interpret written communication from a variety of sources. - Handles conflict with a concern for the member and the outcome.  Is professional in their dealings with others and accepts responsibility for their own actions. Is able to become a certified Michigan First Payment Solutions Representative based on the standards and expectations set. - Must have a persuasive personality to influence member decisions. Must be able to learn and know the services and products of Michigan First. - Needs critical thinking skills to identify the best course of action for members by learning and creating innovative solutions and choosing the best alternatives. - Has the ability to gather and analyze data and make a decision that reflects that level of analysis.  In addition, uses experience and intuition when needed as other resources in the identification and resolution of issues.  Decisions are timely and well thought out, reflecting the needs of the member and the credit union.  Decisions are communicated clearly and decisively. - Sets and achieves challenging goals and measures against a standard of excellence, constantly striving to improve their performance.  Work is thorough, accurate, timely and detailed.  Uses feedback to improve their performance and monitors their work to ensure quality and identify areas for improvement. - May require Notary Public certificate to execute documents on behalf of members and the credit union. - Must be able to use the credit union's computer system;  Such usage includes, but is not limited to, retrieval of information, printing out individual statements of account, inputting data, updating information, special access to certain fields, and general maintenance of the credit and collection financial and ancillary records. - Ability to utilize on‑screen loan processing provided by the credit union's main system, or by a computer that accomplishes the same or a similar result. - Ability to operate standard office machines such as a photocopier, fax machine, personal computer, and such equipment normally found in a credit union. - Understand the provisions of the Fair Credit Reporting Act to maintain compliance with regulatory permissions and restrictions
Job ID
2022-2199
Category
Payment Solutions
Type
Regular Full-Time
Location : Address
27000 Evergreen
Location : City
Lathrup Village
Location : Postal Code
48076
Location : Location US-MI-Novi
What We’re Looking For: - Outgoing, personable candidates. You must truly love talking to people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field. - A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. - We need team players! You must be able to assist at any of our in-store locations to meet business needs.
Job ID
2022-2197
Category
Branch Operations
Type
Regular Full-Time
Location : Address
26090 Ingersol Dr
Location : City
Novi
Location : Postal Code
48375
Location : Location US-MI-Lathrup Village
- High school diploma or general education degree (GED). - 6-12 months of related experience and/or training; or equivalent combination of education and experience. - Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations. - Ability to operate standard office technology, equipment and tools. - Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions. - Ability to stand during all periods of time spent at the teller window. - Has sound interpersonal skills and is cooperative and positive. - May occasionally be required to lift and/or move up to 50 pounds.
Job ID
2022-2196
Category
Branch Operations
Type
Regular Full-Time
Location : Address
27000 Evergreen
Location : City
Lathrup Village
Location : Postal Code
48076
Location : Location US-MI-Rochester Hills
What We’re Looking For: - Outgoing, personable candidates. You must truly love talking to people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field. - A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. - We need team players! You must be able to assist at any of our in-store locations to meet business needs.
Job ID
2022-2195
Category
Branch Operations
Type
Regular Full-Time
Location : Address
65 S. Livernois Rd.
Location : City
Rochester Hills
Location : Postal Code
48307
Location : Location US-MI-Macomb
What We’re Looking For: - Outgoing, personable candidates. You must truly love talking to people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field. - A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. - We need team players! You must be able to assist at any of our in-store locations to meet business needs.
Job ID
2022-2194
Category
Branch Operations
Type
Regular Full-Time
Location : Address
16450 26 Mile Rd.
Location : City
Macomb
Location : Postal Code
48042
Location : Location US-MI-Canton
- Education. Must have an associate’s degree or two years of equivalent leadership experience with a bank or credit union. - Financial institution background. Thorough knowledge of lending processes and experience with financial institution products and services is a must. - Outgoing, personable candidates. You must truly love people to work here. We’re looking for exceptional conversationalists who demonstrate the ability to engage strangers in conversation about our services, and adhere to our member service standards each day. - Critical thinking skills. We’re looking for someone with creative and innovative problem identification and resolution skills. - Coaching experience. Must have experience evaluating and making sound decisions on sales, service and other skill levels of team members, and a track record of successfully coaching team members to improve their skills. - Must be able to work a flexible schedule, including weekends and early evenings. (Please note – Team members are only expected to work two Saturdays per month, and no Sundays. When scheduled to work on Saturdays, in addition to having Sunday off, team members will normally receive another day off during the weekday.) - Communications skills. We’re looking for top-notch skills, whether you’re interacting in-person or through email, we want excellent communicators. - Computer savvy professionals. Proficiency in Microsoft Word, Excel and PowerPoint is a plus! - Cool, calm and collected personalities. In this role, it’s vital you have the ability to multi-task and be flexible. - Must be able to assist at any of our in-store locations to meet business needs.
Job ID
2022-2193
Category
Branch Operations
Type
Regular Full-Time
Location : Address
1905 N. Canton Center Road
Location : City
Canton
Location : Postal Code
48187
Location : Location US-MI-Okemos
- Education. Must have an associate’s or equivalent from a two year college or technical school and three to five years of related experience and/or training. - Financial institution background. Thorough knowledge of lending processes and experience with financial institution products and services is a must. - Outgoing, personable candidates. You must truly love people to work here. We’re looking for exceptional conversationalists who demonstrate the ability to engage strangers in conversation about our services, and adhere to our member service standards each day. - Critical thinking skills. We’re looking for someone with creative and innovative problem identification and resolution skills. - Coaching experience. Must have experience evaluating and making sound decisions on sales, service and other skill levels of team members, and a track record of successfully coaching team members to improve their skills. - Must be able to work a flexible schedule, including weekends and early evenings. - Communications skills. We’re looking for top-notch skills, whether you’re interacting in-person or through email, we want excellent communicators. - Computer savvy professionals. Proficiency in Microsoft Word, Excel and PowerPoint is a plus! - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from groups of team leaders, clients, members and the general public. - Must be certified as a Notary Public for the purpose of verifying signatures, executing documents and obtaining information. - Ability to operate all systems to access the credit union's accounting system and member account information. - Cool, calm and collected personality. In this role, it’s vital you have the ability to multi-task and be flexible. - Must be able to assist at any of our in-store locations to meet business needs.
Job ID
2022-2192
Category
Branch Operations
Type
Regular Full-Time
Location : Address
5110 Times Square Place
Location : City
Okemos
Location : Postal Code
48864
Location : Location US-MI-Okemos
What We’re Looking For: - Outgoing, personable candidates. You must truly love talking to people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field. - A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. - We need team players! You must be able to assist at any of our in-store locations to meet business needs.
Job ID
2022-2191
Category
Branch Operations
Type
Regular Full-Time
Location : Address
5110 Times Square Place
Location : City
Okemos
Location : Postal Code
48864
Location : Location US-MI-Sterling Heights
What We’re Looking For: - Outgoing, personable candidates. You must truly love talking to people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field. - A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. - We need team players! You must be able to assist at any of our in-store locations to meet business needs.
Job ID
2022-2190
Category
Branch Operations
Type
Regular Full-Time
Location : Address
33201 Van Dyke Ave
Location : City
Sterling Heights
Location : Postal Code
48312
Location : Location US-MI-Rochester Hills
- High school diploma, BA degree in Finance, Accounting or Economics preferred. - Previous experience in financial software or sales is a plus. - Passion, great communication skills, self-motivation, positive and competitive attitude. - Detailed orientated. - Ability to effectively present information in one-on-one and small group situations. - Ability to operate standard office equipment, including proficiency with financial calculations and operational software desired. - Must have more skills than just telemarketing experience. Organic lead generation and Social Media efficiency is essential to loan originators’ long term prosperity.    
Job ID
2022-2189
Category
Mortgage
Type
Regular Full-Time
Location : Address
3250 S. Rochester Rd
Location : City
Rochester Hills
Location : Postal Code
48307