What We Are Looking For: - Outgoing, personable candidates. You must truly love people to work here. - Team members to work one of three shifts – we have opportunities around the clock! - Previous retail/customer service experience. - Call Center and/or financial institution experience is a plus. - Strong computer skills. You’ll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high quality experience for our members. They deserve the best! - Education. You’ll have to be able to learn our processes, products, and services quickly and thoroughly. That’s what we’re here for, after all! You’ll need a high school diploma/GED. An Associate’s degree in business or a related field is a plus!

What We’re Looking For: - Outgoing, personable candidates. You must truly love people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role in the past? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.

What We’re Looking For: - Outgoing, personable candidates. You must truly love people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role in the past? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Bachelor’s degree or equivalent in Computer Science or technical certificate plus five or more years of related experience and/or training. - Extensive working experience with VMware - Certification as an MCTS, or MCSE/MCITP. - Knowledge of ITIL Foundation a plus. - Solid knowledge of Active Directory, Group Policy, TCP/IP and DNS. - Solid understanding of desktop, laptop/mobile and server technologies and how they interact. - Solid knowledge and experience with Windows 11 & Windows Server 2016 and up installation and support. - Solid Microsoft Exchange support and administration experience for a currently supported version of Exchange. - Knowledge of Microsoft Lync and SharePoint Preferred. - Working knowledge of server virtualization technologies. - Excellent written and verbal communication skills. - Strong interpersonal skills and professional demeanor; ability to interact at all levels within our organization, in a team based environment and with the general public. - Effectively present information in one-on-one and small group situations to team members and leaders of the organization. - Ability to handle multiple tasks concurrently as well as the ability to prioritize various tasks and deadlines. - Must be able to apply problem solving recommendations that produce satisfactory results, focus on effectiveness, be organized, flexible, and self–directed and have a sense of urgency

What We Are Looking For: - Outgoing, personable candidates. You must truly love people to work here. - Team members to work one of three shifts – we have opportunities around the clock! - Previous retail/customer service experience. - Call Center and/or financial institution experience is a plus. - Strong computer skills. You’ll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high quality experience for our members. They deserve the best! - Education. You’ll have to be able to learn our processes, products, and services quickly and thoroughly. That’s what we’re here for, after all! You’ll need a high school diploma/GED. An Associate’s degree in business or a related field is a plus!

- High school diploma or general education degree (GED). - 6-12 months of related experience and/or training; or equivalent combination of education and experience. - Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations. - Ability to operate standard office technology, equipment and tools. - Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions. - Ability to stand during all periods of time spent at the teller window. - Has sound interpersonal skills and is cooperative and positive. - May occasionally be required to lift and/or move up to 50 pounds.

- High school diploma or general education degree (GED). - 6-12 months of related experience and/or training; or equivalent combination of education and experience. - Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations. - Ability to operate standard office technology, equipment and tools. - Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions. - Ability to stand during all periods of time spent at the teller window. - Has sound interpersonal skills and is cooperative and positive. - May occasionally be required to lift and/or move up to 50 pounds.

- High school diploma or general education degree (GED). - 6-12 months of related experience and/or training; or equivalent combination of education and experience. - Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations. - Ability to operate standard office technology, equipment and tools. - Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions. - Ability to stand during all periods of time spent at the teller window. - Has sound interpersonal skills and is cooperative and positive. - May occasionally be required to lift and/or move up to 50 pounds.

What We’re Looking For: - Outgoing, personable candidates. You must truly love people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role in the past? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.

What We’re Looking For: - Outgoing, personable candidates. You must truly love talking to people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field. - A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. - We need team players! You must be able to assist at any of our in-store locations to meet business needs.

What We’re Looking For: - Outgoing, personable candidates. You must truly love talking to people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field. - A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. - We need team players! You must be able to assist at any of our in-store locations to meet business needs.

What We’re Looking For: - Outgoing, personable candidates. You must truly love talking to people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field. - A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. - We need team players! You must be able to assist at any of our in-store locations to meet business needs.

- High school graduate or equivalent.  Associate’s degree in a related field is preferred - Three to five years of collection or related experience; understanding or experience with   financial institution products and services preferred. - Must have exceptional customer service skills and interviewing skills including the ability to assess customer needs, meet the quality of standards of Michigan First, and provide member satisfaction.  Uses a wide range of communication skills to deal effectively with members and team members.  Listens and responds effectively when dealing with challenging situations; dealing with requests for assistance; and responding to questions or concerns.  Is able to clarify member concerns and respond as needed. - Maintains a collection program and related processes that result in a charged‑off loan ratio, delinquency ratio, and an error-free exception standard on all delinquent accounts that are in keeping with credit union standards and requirements. - Ability to complete detailed and informative notes on interactions/ discussions with member. Notes are well constructed with a logical flow.  Communication is grammatically sound with no abbreviations or jargon.  Is able to read and interpret written communication from a variety of sources. - Handles conflict with a concern for the member and the outcome.  Is professional in their dealings with others and accepts responsibility for their own actions. Is able to become a certified Michigan First Payment Solutions Representative based on the standards and expectations set. - Must have a persuasive personality to influence member decisions. Must be able to learn and know the services and products of Michigan First. - Needs critical thinking skills to identify the best course of action for members by learning and creating innovative solutions and choosing the best alternatives. - Has the ability to gather and analyze data and make a decision that reflects that level of analysis.  In addition, uses experience and intuition when needed as other resources in the identification and resolution of issues.  Decisions are timely and well thought out, reflecting the needs of the member and the credit union.  Decisions are communicated clearly and decisively. - Sets and achieves challenging goals and measures against a standard of excellence, constantly striving to improve their performance.  Work is thorough, accurate, timely and detailed.  Uses feedback to improve their performance and monitors their work to ensure quality and identify areas for improvement. - May require Notary Public certificate to execute documents on behalf of members and the credit union. - Must be able to use the credit union's computer system;  Such usage includes, but is not limited to, retrieval of information, printing out individual statements of account, inputting data, updating information, special access to certain fields, and general maintenance of the credit and collection financial and ancillary records. - Ability to utilize on‑screen loan processing provided by the credit union's main system, or by a computer that accomplishes the same or a similar result. - Ability to operate standard office machines such as a photocopier, fax machine, personal computer, and such equipment normally found in a credit union. - Understand the provisions of the Fair Credit Reporting Act to maintain compliance with regulatory permissions and restrictions

What We’re Looking For: - Outgoing, personable candidates. You must truly love talking to people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field. - A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. - We need team players! You must be able to assist at any of our in-store locations to meet business needs.

What We’re Looking For: - Outgoing, personable candidates. You must truly love talking to people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field. - A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. - We need team players! You must be able to assist at any of our in-store locations to meet business needs.

What We’re Looking For: - Outgoing, personable candidates. You must truly love talking to people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field. - A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. - We need team players! You must be able to assist at any of our in-store locations to meet business needs.

- High school diploma or general education degree (GED); Associate’s Degree in business or related field is preferred. - 3+ years of experience working in a professional environment. Experience working in a retail or financial services environment and knowledge of financial services and products. - 3+ years of strong sales-oriented experience, preferably in a financial institution or related field. - Has real world financial experience – either personally or professionally. - Understands the differences in products and services offered by other financial institutions to those offered by the Credit Union. - Has ability to read, write and comprehend simple business correspondence and effectively present information in one on one and small group situations. - Has ability to operate standard office technology, equipment and tools. - May occasionally be required to lift and/or move up to 50 pounds. - Must truly enjoy and like people. The ability to positively engage quickly and maintain that engagement throughout the entire transaction process is critical. - Can balance empathy and logic in working with Credit Union members to help them reach their intended goals. - Must have very strong interpersonal skills and exude a positive attitude at all times. - Must maintain a professional appearance and demeanor at all times. Must be the subject matter expert (SME) in the Teller role for others to model behaviors, skills, and tasks from.

What We’re Looking For: - Outgoing, personable candidates. You must truly love talking to people to work here. - Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better! - Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience. - You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field. - A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members. - We need team players! You must be able to assist at any of our in-store locations to meet business needs.

- High school diploma or general education degree (GED); Associate’s Degree in business or related field is preferred. - 3+ years of experience working in a professional environment. Experience working in a retail or financial services environment and knowledge of financial services and products. - 3+ years of strong sales-oriented experience, preferably in a financial institution or related field. - Has real world financial experience – either personally or professionally. - Understands the differences in products and services offered by other financial institutions to those offered by the Credit Union. - Has ability to read, write and comprehend simple business correspondence and effectively present information in one on one and small group situations. - Has ability to operate standard office technology, equipment and tools. - May occasionally be required to lift and/or move up to 50 pounds. - Must truly enjoy and like people. The ability to positively engage quickly and maintain that engagement throughout the entire transaction process is critical. - Can balance empathy and logic in working with Credit Union members to help them reach their intended goals. - Must have very strong interpersonal skills and exude a positive attitude at all times. - Must maintain a professional appearance and demeanor at all times. Must be the subject matter expert (SME) in the Teller role for others to model behaviors, skills, and tasks from.

- High school diploma, BA degree in Finance, Accounting or Economics preferred. - Previous experience in financial software or sales is a plus. - Passion, great communication skills, self-motivation, positive and competitive attitude. - Detailed orientated. - Ability to effectively present information in one-on-one and small group situations. - Ability to operate standard office equipment, including proficiency with financial calculations and operational software desired. - Must have more skills than just telemarketing experience. Organic lead generation and Social Media efficiency is essential to loan originators’ long term prosperity.