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What We’re Looking For:
- Outgoing, personable candidates. You must truly love talking to people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
- A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members.
- We need team players! You must be able to assist at any of our in-store locations to meet business needs.
What We’re Looking For:
- Outgoing, personable candidates. You must truly love people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role in the past? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
Education:
- College degree in Finance, Accounting, or Economics preferred.
- High school diploma required and additional business courses in mortgage lending, products, policies and procedures preferred.
Work Experience:
- Knowledge of mortgage documentation, mortgage banking regulations, and secondary marketing/investor guidelines helpful.
- Must be able to read a mortgage rate sheet.
- Secondary marketing experience is a plus.
What We’re Looking For:
- Outgoing, personable candidates. You must truly love talking to people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
- A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members.
- We need team players! You must be able to assist at any of our in-store locations to meet business needs.
QUALIFICATIONS/REQUIREMENTS:
- 5+ years of training experience leading a training team
- Bachelor’s degree in a related field preferred.
- Training experience in the banking, credit union, or other financial services industry a plus.
- Strong working knowledge and experience in Instructional Design.
- Background in evaluating and implementing proper training tools, assessments and aids for adult learners.
- Previous experience and proven track record in successfully building/leading a team.
- Prior experience in making sound decisions on sales and other skill level training and trainees.
- Certification, extensive training and/or other related licenses in Training and Development preferred.
- Must possess excellent verbal and written presentation and communication skills, with a strong interest in leading the Training Team, as well as conducting training.
- Prior experience in evaluating all types of training programs to ensure effectiveness is required.
- Proven ability and experience in operating all types of software programs, including Microsoft Word, Outlook, PPT, Excel, and any other systems that are required to ensure effective Credit Union training.
- Must fully understand credit union products and services and be able to assist members to use these products and services. Cooperative and positive attitude toward members and team members. Professional appearance and demeanor.
- High school diploma or general education degree (GED).
- Thorough knowledge of credit union's computer system for performing basic input/output tasks.
- Ability to operate computer system including input, output, and inquiry to member accounts and other account information required in the member service function.
- Ability to operate standard office equipment and tools, such as personal computer, postage machine, fax machine, telephones, photocopier, typewriter.
- Familiar with the differences in a basic number of products and services offered by other financial institutions to those offered by the credit union
What We Are Looking For:
- Outgoing, personable candidates. You must truly love people to work here.
- Team members to work one of three shifts – we have opportunities around the clock!
- Previous retail/customer service experience.
- Call Center and/or financial institution experience is a plus.
- Strong computer skills. You’ll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high quality experience for our members. They deserve the best!
- Education. You’ll have to be able to learn our processes, products, and services quickly and thoroughly. That’s what we’re here for, after all! You’ll need a high school diploma/GED. An Associate’s degree in business or a related field is a plus!
QUALIFICATIONS/REQUIREMENTS:
- Excellent interpersonal, listening, and communication skills.
- Ability to work efficiently as part of the Michigan First team, as well as independently.
- Experience with website management, Adobe Creative Suite Programs, Google Analytics, and various social platforms.
- Background in photography, video production, graphic design, public relations, and social media is preferred but not required.
- Candidates who are working toward or recently graduated with a Bachelor’s degree in Marketing, Advertising, Public Relations or a related field and are willing to work 32-40 hours per week are encouraged to apply.
EDUCATION and/or EXPERIENCE:
Candidates who are working toward or recently graduated with a Bachelor’s degree in Marketing, Advertising, Public Relations or a related field and are willing to work 32-40 hours per week are encouraged to apply.
- Must be enrolled in a Bachelor's or Master's degree program.
- Must be a college student who is performing well and actively involved in their school.
- Previous exposure working in a business environment.
- Excellent interpersonal, listening, oral and written communication skills.
- Excellent organizational skills with the ability to handle numerous details.
- Excellent computer skills, including all Microsoft Office programs and agility in internet research.
- Ability to maintain confidentiality.
- Diligent work ethic.
- Ability to thrive in a fast paced environment.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must fully understand credit union products and services and be able to assist members to use these products and services. Cooperative and positive attitude toward members and team members. Professional appearance and demeanor.
• High school diploma or general education degree (GED).
• Thorough knowledge of credit union's computer system for performing basic input/output tasks.
• Ability to operate computer system including input, output, and inquiry to member accounts and other account information required in the member service function.
• Ability to operate standard office equipment and tools, such as personal computer, postage machine, fax machine, telephones, photocopier, typewriter.
• Familiar with the differences in a basic number of products and services offered by other financial institutions to those offered by the credit union.
What We Are Looking For:
- Outgoing, personable candidates. You must truly love people to work here.
- Team members to work one of three shifts – we have opportunities around the clock!
- Previous retail/customer service experience.
- Call Center and/or financial institution experience is a plus.
- Strong computer skills. You’ll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high quality experience for our members. They deserve the best!
- Education. You’ll have to be able to learn our processes, products, and services quickly and thoroughly. That’s what we’re here for, after all! You’ll need a high school diploma/GED. An Associate’s degree in business or a related field is a plus!
QUALIFICATIONS/REQUIREMENTS:
- Previous mortgage experience required
- High school diploma, BA degree in Finance, Accounting or Economics preferred.
- Previous experience in Encompass loan origination software is a plus.
- Passion, great communication skills, self-motivation, positive and competitive attitude.
- Detail orientated
- Ability to think critically and make educated judgment calls within regulatory parameters
- Possess strong interpersonal skills, to work effectively in a team environment.
- Consistently maintain professional appearance and attitude.
- Ability to effectively present information in one‑on‑one and small group situations to team members and members of the organization.
- Ability to operate PC, including input, output, and inquiry to member accounts and other account information required in the member service function.
- Ability to operate standard office equipment and computer applications, including Microsoft Office.
What We’re Looking For:
- Outgoing, personable candidates. You must truly love talking to people to work here.
- Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better!
- Customer service, preferably 3+ years. We’re a people’s credit union, and our members deserve the best possible experience.
- You’ll have to be able to learn our products and services thoroughly and quickly. That’s what we’re here for, after all! You’ll need a high school diploma/GED, preferably an Associate’s in business or a related field.
- A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members.
- We need team players! You must be able to assist at any of our in-store locations to meet business needs.
- Education. Must have an associate’s degree or two years of equivalent leadership experience with a bank or credit union.
- Financial institution background. Thorough knowledge of lending processes and experience with financial institution products and services is a must.
- Outgoing, personable candidates. You must truly love people to work here. We’re looking for exceptional conversationalists who demonstrate the ability to engage strangers in conversation about our services, and adhere to our member service standards each day.
- Critical thinking skills. We’re looking for someone with creative and innovative problem identification and resolution skills.
- Coaching experience. Must have experience evaluating and making sound decisions on sales, service and other skill levels of team members, and a track record of successfully coaching team members to improve their skills.
- Must be able to work a flexible schedule, including weekends and early evenings. (Please note – Team members are only expected to work two Saturdays per month, and no Sundays. When scheduled to work on Saturdays, in addition to having Sunday off, team members will normally receive another day off during the weekday.)
- Communications skills. We’re looking for top-notch skills, whether you’re interacting in-person or through email, we want excellent communicators.
- Computer savvy professionals. Proficiency in Microsoft Word, Excel and PowerPoint is a plus!
- Cool, calm and collected personalities. In this role, it’s vital you have the ability to multi-task and be flexible.
- Must be able to assist at any of our in-store locations to meet business needs.
- Education. Must have an associate’s degree or two years of equivalent leadership experience with a bank or credit union.
- Financial institution background. Thorough knowledge of lending processes and experience with financial institution products and services is a must.
- Outgoing, personable candidates. You must truly love people to work here. We’re looking for exceptional conversationalists who demonstrate the ability to engage strangers in conversation about our services, and adhere to our member service standards each day.
- Critical thinking skills. We’re looking for someone with creative and innovative problem identification and resolution skills.
- Coaching experience. Must have experience evaluating and making sound decisions on sales, service and other skill levels of team members, and a track record of successfully coaching team members to improve their skills.
- Must be able to work a flexible schedule, including weekends and early evenings. (Please note – Team members are only expected to work two Saturdays per month, and no Sundays. When scheduled to work on Saturdays, in addition to having Sunday off, team members will normally receive another day off during the weekday.)
- Communications skills. We’re looking for top-notch skills, whether you’re interacting in-person or through email, we want excellent communicators.
- Computer savvy professionals. Proficiency in Microsoft Word, Excel and PowerPoint is a plus!
- Cool, calm and collected personalities. In this role, it’s vital you have the ability to multi-task and be flexible.
- Must be able to assist at any of our in-store locations to meet business needs.
- High school diploma or general education degree (GED).
- 6-12 months of related experience and/or training; or equivalent combination of education and experience.
- Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations.
- Ability to operate standard office technology, equipment and tools.
- Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions.
- Ability to stand during all periods of time spent at the teller window.
- Has sound interpersonal skills and is cooperative and positive.
- May occasionally be required to lift and/or move up to 50 pounds.
- High school diploma or general education degree (GED).
- 6-12 months of related experience and/or training; or equivalent combination of education and experience.
- Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations.
- Ability to operate standard office technology, equipment and tools.
- Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions.
- Ability to stand during all periods of time spent at the teller window.
- Has sound interpersonal skills and is cooperative and positive.
- May occasionally be required to lift and/or move up to 50 pounds.
What We Are Looking For:
- Outgoing, personable candidates. You must truly love people to work here.
- Team members to work one of three shifts – we have opportunities around the clock!
- Previous retail/customer service experience.
- Call Center and/or financial institution experience is a plus.
- Strong computer skills. You’ll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high quality experience for our members. They deserve the best!
- Education. You’ll have to be able to learn our processes, products, and services quickly and thoroughly. That’s what we’re here for, after all! You’ll need a high school diploma/GED. An Associate’s degree in business or a related field is a plus!
What We Are Looking For:
- Outgoing, personable candidates. You must truly love people to work here.
- Team members to work one of three shifts – we have opportunities around the clock!
- Previous retail/customer service experience.
- Call Center and/or financial institution experience is a plus.
- Strong computer skills. You’ll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high quality experience for our members. They deserve the best!
- Education. You’ll have to be able to learn our processes, products, and services quickly and thoroughly. That’s what we’re here for, after all! You’ll need a high school diploma/GED. An Associate’s degree in business or a related field is a plus!
What We Are Looking For:
- Outgoing, personable candidates. You must truly love people to work here.
- Team members to work one of three shifts – we have opportunities around the clock!
- Previous retail/customer service experience.
- Call Center and/or financial institution experience is a plus.
- Strong computer skills. You’ll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high quality experience for our members. They deserve the best!
- Education. You’ll have to be able to learn our processes, products, and services quickly and thoroughly. That’s what we’re here for, after all! You’ll need a high school diploma/GED. An Associate’s degree in business or a related field is a plus!