JOB SUMMARY:

Under general supervision, responsible for researching, processing, and balancing all transactions including corrections related to member deposit accounts that are not automated.

Under general supervision, performs a variety of accounting clerical duties as required or assigned according to existing procedures, methods, and systems as a primary job task or as a backup resource which include downloading, receiving, sorting, and/or proofing accounting documents, posting appropriate entries to ledger accounts and reconciling general ledger accounts.

This job description describes the scope of responsibility and essential functions of this position but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other areas to cover absences, or equalize peak work periods, or otherwise balance the workload.

KEY JOB RESPONSIBILITIES:

• Responsible for all duties associated with check processing including but not limited to: posting rejected or exception items, FRB returns, preparing and balancing returned checks, input stop payments and post appropriate fee vouchers
• Verify US Savings bond and Money Order transactions
• Process all State and Federal withholding tax returns and related journal entries
• Responsible for the timely remittance of all member checks returned to the Credit Union for collection, including EARNS notices
• Process foreign items including ATMs and Checks, shared branching disputes and adjustments, check deposit adjustment and C0-op Debit/ATM network adjustments
• Balance cash advances and assigned general ledger accounts daily or monthly including Check 21, ATM cash and checks (MWBC balancing)
• Assist branches and members with inquiries
• All accounting functions and records maintained in a timely and orderly manner in accordance with prescribed standards. Exception items attended to promptly corrected and posted daily. All transactions performed correctly and documented as appropriate to nature of transaction
• Maintain updated detailed job procedures, complete required annual training, and remain current on all regulatory requirements
• Act as the primary backup for the following team positions:
  
  • Accounting Specialists
• Perform other duties as assigned
• Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our “ISMs” in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Member’s Experience Counts) in day-to-day responsibilities when communicating with members only.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED) required
• One to three years of related experience and/or training; or equivalent combination of education and experience
• Ability to maintain confidentiality
• Ability to read and comprehend instructions, correspondence, and memos
• Ability to multi-task, work in a fast paced, changing environment and maintain a commitment to accuracy and timeliness
• Ability to write correspondence
• Ability to effectively present information in one on one and small group situations to members, team leader, and other team members of the organization
• Ability to operate a personal computer and other standard office equipment such as fax machine, photocopier, ten key, telephone, and laser printer. Microsoft application knowledge, including Excel and Word is required
• Ability to operate in a team environment to accomplish shared goals
• Ability to effectively manage time as related to tasks
• Excellent mathematical skills, accuracy, and basic knowledge of bookkeeping for use in maintaining accounting records is required
• Must possess above average interpersonal skills to represent the Credit Union in a positive and courteous manner when dealing with members and all levels of team members
• Strong listening skills to effectively determine member needs and resolve member and team member problems
• Strong attention to detail

Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we’re still growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs.

Simply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture, centered around service, professionalism, and growth.

Michigan First highlights:

• 500 team members
• 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit
• Industry leader in community support and charitable giving through the Michigan First Foundation
• Member Services Call Center operates 24/7/365
• Over $1.5 Billion in assets

Awards Michigan First Credit Union has been the proud recipient of:

• 2024 Best & Brightest in the Nation
• 2024 Best & Brightest in Metro Detroit
• 2024 Best & Brightest in West Michigan
• 2024 Best Credit Unions to Work For
• 2024 Crain’s Cool Places to Work
• 2024 Detroit Free Press Top Workplaces
• 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
• 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)
  
  

Benefits and perks of joining our award-winning team include:

• Very competitive pay
• Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
• 401(k) - 100% match up to 5% deferral
• Tuition reimbursement for both Undergraduate and Graduate degree program
• Access to a complimentary concierge service that assists with nearly any item on your to-do list
• Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
• Wellness initiatives and events throughout the year to help team members stay healthy
• Loan discounts for certain secured and unsecured loans and mortgages
• Opportunities for pay increases, incentives and profit-sharing, based on performance
• Onsite subsidized top notch Cafe 26 for team members' use
• Onsite bowling center

Michigan First Credit Union is an Equal Opportunity Employer.