JOB SUMMARY:

This role provides administrative support to the human resources team as needed, including record keeping, file maintenance and assisting with the payroll/benefits and recruiting/selection functions.  Provides support on a range of tasks, assignments and projects.

KEY JOB RESPONSIBILITIES:

• Providing general administrative support for the entire Human Resources team
• Onboard new team members and process their new hire paperwork, create name badges, order business cards, and other onboarding activities
• Responsible for I-9 documentation verification, compliance with federal guidelines, and maintenance of the records
• Create and update team member personnel files
• Submit pre-employment background checks, drug screens, and personality assessments for completion
• Compiles and maintains records for use in team member payroll and benefits administration.
• Assist in payroll/benefit administration and recruiting/selection functions as needed
• Assists in the planning and execution of team member appreciation and team learning events
• Develops initiatives to enhance our team member wellness program
• Respond to team member inquiries in a timely manner while providing outstanding service.
• Complete Verification of Employment records for former or current team members
  Performs other duties as assigned 
• Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members.  Consistently reflects and displays each of our “ISMs” in daily job performance, as well as in all business interactions while executing on our goals and initiatives.  Learns and utilizes EMEC (Every Member’s Experience Counts) in day-to-day responsibilities when communicating with members only.

QUALIFICATIONS/REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Previous exposure with working in a human resources or office work environment
• Hands on experience in HRIS/payroll software and applicant tracking systems is a plus
• Excellent interpersonal, listening, and communication skills
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations
• Good organizational skills with the ability to handle numerous details
• Excellent computer skills, including all Microsoft Office programs
• Must be able to maintain confidentiality
• Must represent Michigan First in a positive and professional manner
• Diligent work ethic
• Attention to detail is a must
• Ability to multi-task & handle complex situations.
• Ability to thrive in a fast-paced environment

Michigan First Credit Union was founded more than 90 years ago by educators and now delivers world-class service to more than 165,000+ members at our branches throughout Michigan, and we’re growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs.

Simply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture centered around service, professionalism, and growth.

Michigan First highlights:

• 500 team members
• 30 locations spanning the Lansing area, Grand Rapids and Metro Detroit.
• Industry leader in community support and charitable giving through the Michigan First Foundation
• Member Services Call Center operates 24/7/365
• Over $1.5 Billion in assets

Awards Michigan First Credit Union has been the proud recipient of:

• 2023 Best & Brightest in the Nation
• 2023 Best & Brightest in Metro Detroit
• 2023 Best & Brightest in West Michigan
• 2023 Best Credit Unions to Work For
• 2023 Best Places to Work in Southeast Michigan
• 2023 Channel 4 - Vote for the Best - Mortgage Lenders (1st Place)
• 2023 Channel 4 - Vote for the Best - Credit Unions (3rd Place)
• 2023 Detroit Free Press Top Workplaces
• 2023 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
• 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)

Benefits and perks of joining our award-winning team include:

• Very competitive pay
• Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
• 401(k) - 100% match up to 5% deferral
• Tuition reimbursement for both Undergraduate and Graduate degree program
• Access to a complimentary concierge service that assists with nearly any item on your to-do list
• Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
• Wellness initiatives and events throughout the year to help team members stay healthy
• Loan discounts for certain secured and unsecured loans and mortgages
• Opportunities for pay increases, incentives and profit-sharing, based on performance
• Onsite subsidized top notch Cafe 26 for team members' use
• Onsite bowling center

Michigan First Credit Union is an Equal Opportunity Employer.