Michigan First

  • Data Analyst

    Location : Location US-MI-Lathrup Village
    Job ID
    Data Analytics
  • Responsibilities

    Job Summary:

    The Data Analyst takes a lead role in supporting key and strategic decision making by providing detailed data/metrics reporting, analysis, and insights as well as financial and operational modeling in a rapidly growing business. This person has an abundant amount of curiosity, is thirsty for data and has razor sharp problem solving, advanced querying and data analysis skills and experience to provide needed information to automate, streamline and improve overall reporting, processes and performance for the Credit Union.



    • To creatively and proactively think, explore and investigate actionable uses, opportunities, impact and value that data can provide to the organization, leadership and our team members.
    • Analyze and provide quality data and reporting for performance (trend) analysis across all areas and leverage data to help the Credit Union achieve its strategic, financial and operational goals, needs and objectives. It’s a data ninja role!
    • Use visualization software to design and create dashboards and custom reports with interactive views, analysis, and drill downs.
    • Navigate and master unlike data systems/sources using SQL/DB2 queries to support report and dashboard creation. Let the fun begin!
    • Assist with the administration, upgrades, security and maintenance of dashboard visualization software.
    • Participate in end-user requirement gathering and visualization design meetings.
    • Be a data expert across all systems and areas and provide data-driven insights, explanations and recommendations to help initiate and support smart business, process, growth and product decisions and practices. Owns or assists with adhoc analysis and special projects; utilizes dashboards, databases (SQL and DB2), Excel, tables and other analytical tools.
    • Takes pride and ownership of data reporting and dashboards to ensure data is consistent, accurate, usable, understandable, actionable and effectively presented/communicated for planned and unplanned projects, needs and requests. Be a champion of data across our organization!
    • Develop and maintain business intelligence solutions.
    • To work collaboratively, cross-functionally and be a trusted resource while developing and maintaining great relationships with all teams, levels and leadership within the Credit Union.
    • Coordinates and works closely with Technology Solutions to remedy technical and other issues impacting mission-critical sources, data or output.
    • Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs.  Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members.  Consistently reflects and displays each of our “ISMs” in daily job performance, as well as in all business interactions while executing on our goals and initiatives.  Learns and utilizes EMEC (Every Member’s Experience Counts) in day-to-day responsibilities when communicating with members only.
    • Performs other responsibilities as assigned.


    • Bachelor’s Degree in Business with emphasis on quantitative coursework, Business Intelligence, Statistics, Mathematics, Analytics, Quantitative Analysis or similar  degree.
    • Minimum of 3 years of experience with analyzing and reporting all types of data and metrics, including modeling and forecasting.
    • Must have a minimum of 3 years of razor sharp problem solving, analytical skills and a proficiency with querying and reporting using databases, Excel, SQL and/or DB2 databases, tables and queries as well as other statistical and quantitative analytical tools.
    • Minimum of 2 years of experience with metric/dashboard visualization software. Experience with Qlik is a bonus!
    • 2+ years of experience in a financial institution is another plus!  
    • Will need to help manage and ensure data quality, usability and reporting is consistent and accurate throughout the organization and systems. This person will be a data expert and guru!
    • Demonstrated excellence in creating, developing and presenting statistical and quantitative graphical presentations with large amounts of complex data.
    • Excellent verbal, interpersonal and written communication skills and have a cooperative and positive attitude towards all.
    • Ability to effectively communicate complex technical concepts and ideas in a non-technical, simple manner across different levels of the Credit Union.
    • Need to have an openmind and be super curious and passionate about data and insights within the Credit Union, industry and more!
    • Demonstrated experience researching, trouble- shooting and resolving complex technical topics, data, programming and system needs.
    • Need strong organizational, project management and time management skills along with the ability to work with cross-functional teams and handle aggressive deadlines. Flexibility and a sense of urgency is a must.
    • Excellent listening skills, attention to details, accuracy and acceptance of feedback is mission critical.
    • Ability to work independently with minimal daily supervision yet proactively contribute and enhance the success of the Data Analytics team while providing organizational value.

    Who We Are

    Michigan First Credit Union was founded more than 90 years ago by educators and now delivers world-class service to more than 150,000+ members at our branches throughout Michigan, and we’re growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs.


    Simply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture centered around service, professionalism, and growth. The perks are pretty cool, too – we’re consistently named as a 101 Best & Brightest Place to Work (nationally!) as well as several other local workplace awards, mainly because of our competitive pay, excellent benefits package, and supportive policies.


    Michigan First highlights:

    • 400+ team members
    • 30 locations by 2019 spanning the Lansing area, Grand Rapids and Metro Detroit.
    • Industry leader in community support and charitable giving through the Michigan First Foundation
    • Member Services Call Center operates 24/7/365
    • Current assets of more than $920 million



    Michigan First Credit Union has been the proud recipient of:

    • 2018 Detroit Free Press Top Workplaces
    • 2018 Best & Brightest in Metro Detroit
    • 2018 Best & Brightest in West Michigan
    • 2018 Best & Brightest in the Nation
    • 2018 Crain’s Coolest Places to Work in Michigan #10 spot out of 100
    • 2018 Best Credit Unions to Work For
    • 2018 Channel 4 - Vote for the Best - 1st Place
    • 2018 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 


    Perks of joining our award-winning team include:

    • Competitive pay
    • A low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
    • 401(k) - 100% match up to 5% deferral
    • Tuition reimbursement for both Undergraduate and Master’s programs
    • Access to a complimentary concierge service that assists with nearly any item on your to-do list
    • Free, state-of-the-art fitness center at our Evergreen headquarters with exercise equipment, showers and locker rooms
    • Wellness initiatives and events throughout the year to help employees stay healthy
    • Loan discounts for certain secured and unsecured loans and mortgages
    • Opportunities for increases, incentives and profit-sharing, based on performance 
    • Onsite bowling alley




    Michigan First Credit Union is an Equal Opportunity Employer.


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