Michigan First

  • Teller

    Location : Location US-MI-Detroit
    Job ID
    2018-1079
    Category
    Branch Operations
  • Responsibilities

     

    We are currently seeking a Teller to join us. The person in this position will report to the Teller Supervisor.

     

    Summary:

     

    Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receipting and/or disbursing of funds, (i.e. checks, money orders, traveler’s checks).  Work involves constant and direct dealing with credit union members and potential members, and requires the ability to accurately record information and communicate effectively.  Work might be performed on the teller platform or at a drive-thru window.

     

    Responsibilities:

    • Provides the following services for members, in person, by telephone or by mail.
    • Processes deposits to checking or savings accounts and disburses cash or check withdrawals; processes checks and other transactions.
    • Provides travelers checks, money orders, credit card cash advances, receive loan payments and service charge payments for services.
    • Process transfers between accounts and automatic distribution forms, recording all transactions according to member's request.
    • Redeems US Savings Bonds and balance ATM.
    • Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions.
    • Opens and closes his/her Teller terminal, accounts for cash assigned, received, disbursed on a daily basis.  Accurately balances to teller terminal close report and remits daily work to Head Teller for disposition.
    • Performs such other duties as might be assigned from time to time, including but not limited to, check encoding, ATM machine balancing, address changes, filing, answering telephone, process mail, and assist other teams as required.
    • Exceeds all member service standards of the credit union.
    • Being an advocate of Michigan First culture.

    Qualifications

    • High school diploma or general education degree (GED).
    • 6-12 months of related experience and/or training; or equivalent combination of education and experience.
    • Ability to read, write and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations.
    • Ability to operate standard office technology, equipment and tools.
    • Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions.
    • Ability to stand during all periods of time spent at the teller window.
    • Has sound interpersonal skills and is cooperative and positive.
    • May occasionally be required to lift and/or move up to 50 pounds.

    Who We Are

    Michigan First Credit Union was founded more than 90 years ago by educators and now delivers world-class service to more than 150,000+ members at our branches throughout Michigan, and we’re growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs.

     

    Simply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture centered around service, professionalism, and growth. The perks are pretty cool, too – we’re consistently named as a 101 Best & Brightest Place to Work (nationally!) as well as several other local workplace awards, mainly because of our competitive pay, excellent benefits package, and supportive policies.

     

    Michigan First highlights:

    • 400+ team members
    • 30 locations by 2019 spanning the Lansing area, Grand Rapids and Metro Detroit.
    • Industry leader in community support and charitable giving through the Michigan First Foundation
    • Member Services Call Center operates 24/7/365
    • Current assets of more than $920 million

                             

    Awards

    Michigan First Credit Union has been the proud recipient of:

    • 2018 Detroit Free Press Top Workplaces
    • 2018 Best & Brightest in Metro Detroit
    • 2018 Best & Brightest in West Michigan
    • 2018 Best & Brightest in the Nation
    • 2018 Crain’s Coolest Places to Work in Michigan #10 spot out of 100
    • 2018 Best Credit Unions to Work For
    • 2018 Channel 4 - Vote for the Best - 1st Place
    • 2018 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level 

     

    Benefits:
    Perks of joining our award-winning team include:

    • Competitive pay
    • A low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
    • 401(k) - 100% match up to 5% deferral
    • Tuition reimbursement for both Undergraduate and Master’s programs
    • Access to a complimentary concierge service that assists with nearly any item on your to-do list
    • Free, state-of-the-art fitness center at our Evergreen headquarters with exercise equipment, showers and locker rooms
    • Wellness initiatives and events throughout the year to help employees stay healthy
    • Loan discounts for certain secured and unsecured loans and mortgages
    • Opportunities for increases, incentives and profit-sharing, based on performance 
    • Onsite bowling alley

     

     

     

    Michigan First Credit Union is an Equal Opportunity Employer.

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