We are currently seeking a Payment Solutions Representative to join us. The person in this position will report to the Payment Solutions Manager.
Conducts interviews to assess member’s financial situations; recommends solutions to resolve delinquency using creative problem-solving techniques and collection tools. Explains expectations and notifies member of consequences if expectations are not met. Motivates member to implement and stay with proposed solution.
Key Job Responsibilities:
Michigan First Credit Union was founded more than 90 years ago by educators and now delivers world-class service to more than 140,000+ members at our branches throughout Michigan, and we’re growing! We offer financial solutions for every life stage and seek to positively transform our members’ lives through personalized service that meets their unique needs.
Simply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture centered around service, professionalism, and growth. The perks are pretty cool, too – we’re consistently named as a 101 Best & Brightest Place to Work (nationally!) as well as several other local workplace awards, mainly because of our competitive pay, excellent benefits package, and supportive policies.
Michigan First highlights:
Michigan First Credit Union has been the proud recipient of:
Perks of joining our award-winning team include:
Michigan First Credit Union is an Equal Opportunity Employer.